Robert Crossman

Business owner switching merchant service providers smoothly

June 22, 2026 38 min read

How to Switch Merchant Service Providers Smoothly

Switching payment providers can feel intimidating because payments touch nearly every part of a business. A merchant services transition can affect checkout, deposits, refunds, chargebacks, accounting, subscriptions, customer experience, and staff workflows. ...

Credit card processing fees and payment analytics illustration

Credit Card Processing Fees June 22, 2026 36 min read

Credit Card Processing Fees Explained

Credit card processing fees are one of the most common operating costs for businesses that accept card payments, yet they are also one of the most misunderstood. A merchant statement may show...

Effective processing rate calculation dashboard

Small Business Finance June 22, 2026 34 min read

How to Calculate Your Effective Processing Rate

Understanding your effective processing rate is one of the most practical ways to evaluate what card acceptance really costs your business. Advertised rates can be useful for a quick comparison, but they...

Professional reviewing merchant processing statement and payment reports

Merchant Services June 21, 2026 38 min read

How to Read a Merchant Processing Statement

A merchant processing statement can look confusing at first. It may include sales totals, deposits, batch activity, interchange fees, assessment fees, transaction fees, monthly fees, chargebacks, refunds, adjustments, reserves, and several lines...

Merchant reviewing monthly statement audit checklist with payment and finance icons

Merchant Services June 21, 2026 39 min read

Monthly Statement Audit Checklist for Merchants

A monthly statement audit checklist helps merchants understand what actually happened with card payments during a billing period. It gives business owners, ecommerce sellers, retail stores, restaurants, service providers, bookkeepers, and finance...

Non-qualified transaction risk with payment terminal and warning icons

Payment Processing June 21, 2026 37 min read

What Are Non-Qualified Transactions?

Non-qualified transactions are one of the most confusing parts of credit card processing fees, especially for merchants on tiered pricing. A business owner may look at a merchant statement, see a higher...

March 3, 2026 9 min read

EMV Liability Shift in Plain English: How Chip + Contactless Reduces Fraud (and When You Still Lose Disputes)

The EMV liability shift sounds technical, but the idea is simple. It is the process by which liability is determined in the event of card-present fraud. Traditionally, banks have borne the liability...

August 28, 2025 10 min read

Top Mistakes Businesses Make When Choosing a Merchant Account

In the fast-paced world of digital economy, any business—online, bricks-and-mortar, or otherwise—requires a smooth payment acceptance process. The key to this capability is a merchant account – a type of bank account...

Robert Crossman

Recent posts by Robert Crossman